Your rights depend on the laws that apply to your information and the circumstances of the processing. This page explains the types of requests you can make; it does not claim that an unverified compliance certification or DPO appointment exists.
Requests you can make
- Access personal data associated with your account and obtain a copy.
- Correct inaccurate or incomplete personal information.
- Request deletion of your account and associated personal data.
- Request portability or restriction, or object to processing, where applicable.
- Withdraw consent for optional processing without affecting earlier lawful processing.
How to submit a request
Better Agent is operated by GUSE LTDA, CNPJ 47.758.713/0001-82. Contact us at support@betteragentai.com. Use this address for Better Agent support and privacy requests. Include your account email and the request you want to make. Never send your password, verification codes, or API keys.
Specify the request and account email. Identity checks should be limited to what is needed to protect the account holder. Requests about a business's customer support records may need to be directed to that business, which controls those records.
The operator will need to establish response procedures and any applicable time limits before launch. This draft does not advertise a request as submitted or completed when there is no working delivery and processing channel.
Choices available now
In the mobile app you can update your supported profile fields and notification preferences. Notification permission can be revoked in system settings. Website cookie categories can be changed through cookie preferences.
Further information
Read the Privacy Policy or account deletion information. Where applicable, you can contact your local data-protection authority about a concern. EU authority contact information is available from the European Data Protection Board.